Questions, answered plainly

In a weekly grid — one row per student, with Daily, Quiz and Test columns — then Save. The school's grade weights turn the scores into an average and letter grade automatically. Tip: save before switching weeks so nothing is lost.

Yes — that's the point. A classroom carries a checklist of the grade levels it covers, so a single room can hold K–3 with one teacher. Subjects are scoped to grades too, so a teacher only ever grades the subjects their students actually take.

The office sets up the event types and any school-wide events. Teachers can add their own class events and edit the ones they created. Parents see a read-only view relevant to their child. Student birthdays appear automatically.

Yes. A report card is everything the teacher entered, gathered up and run through the school's grade weights — no hand arithmetic. The teacher can add a comment against each subject, which parents see in the portal and which prints on the card. Print one student, a whole class, or every child in the school; parents can print or save their own copy as a PDF. Report cards are included on every plan.

Quite a lot, from the Reports page. A class list for a field trip or a fire drill — with your own tick columns ("Leaving school", "Leaving the museum", "Back at school") so a child is counted at every stop, plus blank car sheets a driver fills in. A paper attendance register for the month, and a whole-school attendance summary over any date range. A transcript covering every year a student attended. A certificate of thanks for a teacher at the end of the year. The whole-school conference schedule for the office door, and the volunteer roster for the notice board. Included on Growing and up.

Yes — the grade averages report shows the class average for each subject, quarter by quarter, and you click a subject to see every student's own numbers underneath. Included on Growing and up.

Yes — the grade trends chart draws a line per subject of a student's weekly averages over a rolling last-twelve-weeks window: every time you open it, the oldest week falls off the back and the current week is picked up, so it always shows the latest picture. A slide in one subject stands out weeks before it lands on a report card. Open it for one student or print a page per child; teachers see their own classroom, the office sees the school. Included on Growing and up.

Yes. The grade averages export as a proper table you can pivot — one row per student, subject and quarter, with the class and teacher on every row so you can slice by them. It is deliberately not a pre-formatted report: flat data is what you can pivot, filter and chart. The workbook includes a How to tab that walks you through building a PivotTable with slicers. Included on Growing and up.

Yes. The office builds a conference night on a drag-and-drop board — a column per class — or lets it auto-schedule, and it never books the same family in two rooms at once. Families are emailed their times with a link to confirm and add topics, and get an automatic reminder the night before. Included on Starter and up.

Yes — the Volunteer Organizer runs recurring duty rosters like hot lunch or devotions, sharing the work fairly across your helpers and flagging any gaps in coverage. One-time rosters handle things like field-trip drivers and can count seats for carpools. Volunteers don't need accounts, and a no-login link lets them line up a substitute if they can't make it. Included on Growing and up.

By invitation only — from the office or their teacher. The parent gets an email with a private link to set their own password. Parents can never sign themselves up, which keeps a child's information locked to the right adults.

Their own children only: grades, the report card, an attendance calendar, the school events for their child, messages from teachers (with replies), and any permission slips awaiting a response. A parent with several children switches between them with one selector.

Yes. Teachers can email a parent, and the two can go back and forth in a shared message thread inside the portal.

A teacher sends a slip to the whole class or specific students, with a due date. Parents approve or decline online, with a signature and an optional note — no paper lost in a backpack. On the teacher's roster each child then carries a dot: green if it came back, red if it hasn't (naming the slip and its due date), and a red ✗ if the parent said no. So the teacher can catch the child before the bell — "your mum needs to reply to the zoo trip slip by Friday" — with the parent's phone and email right there on the same row.

Yes. When the school sends the schedule, each family gets an email and a card on their portal dashboard listing every child's time and teacher, with a link to confirm they're coming and note any topics to discuss.

Use the "Forgot password?" link on your sign-in page. You'll get a reset link by email that points at your own school's address. The link works for about 48 hours and only sets a new password. This works for every role.

An administrator adds the person's name and email from the Teachers & Staff page — no password is typed. The system emails them a private setup link to choose their own. If the email is lost, the link can be re-sent with one click while the account is still pending. The same page creates teacher, substitute, office and admin accounts alike.

Yes. Every staff member carries the job title your school uses — Principal, Secretary, Board Member, Office Manager — separately from what their account can do. A principal or board member is usually a full admin; an office account runs enrollment, conferences, volunteers and reports while leaving staff management, billing and closing the year to the admin. Office and admin accounts never count against your plan's teacher seats.

No. Every school lives at its own web address with its own separate data. Nobody at one school can ever see another school's students.

A parent's email is their login. The safest path is for the parent to be re-invited to the new email address, or to use the forgot-password flow, rather than an admin editing it in a way that could lock them out. The documentation walks through the exact steps.

A wizard makes sure nothing is lost first: download a backup, optionally export grades, print all report cards, then close. Closing promotes every student a grade and graduates the top class. The old year is archived, never deleted — a past report card reads the same forever.

Backups run automatically every night, so nobody has to remember. You can also download a full snapshot any time — and the year-end wizard has you take one before anything changes.

Yes. In spring, the "Prepare Next Year" wizard clones this year's classes, subjects and terms as a draft you can adjust for teacher and class changes — all without touching the current year.

There are 3 tiers. Starter is $100 a year (up to 20 students and 2 teachers). Growing is $225 a year (up to 40 students and 4 teachers). Professional is $400 a year (up to 50 students and 5 teachers). After that it's $2.50 per additional student and $5 per additional teacher. The pricing page has a calculator for your exact size.

No — parent accounts are unlimited and never counted. Pricing is based only on students and teachers.

Parent–teacher conference scheduling is included on Starter and up. The Volunteer Organizer and Reports & printables are included on Growing and up. The homeschool plan includes none of the three, since they are built for a whole-school community. On every plan: the gradebook, attendance, report cards, the parent portal, the shared calendar, permission slips, enrollment and the whole-school year report. A small school needs those every bit as much as a large one, so they are not add-ons.