How do I…?

1. From the top menu, click Teachers.
2. Click + Add Teacher.
3. Enter the first name, last name, email, and phone if you like. There's no password box — the teacher is emailed a setup link.
4. Click Save. Glance at the table to confirm the new row appeared.

The teacher clicks the link in their email, chooses their own password, and they're in.

On the Teachers page, find the teacher's row. While their account is still pending (they haven't set a password), a Resend button shows next to their status. Click it to email the same setup link again.

Open the teacher's row and choose Edit. The edit form has an optional password field you can set. Alternatively, the teacher can reset it themselves with Forgot password? on the sign-in page.

Add them the same way as a teacher (Teachers → + Add Teacher) and choose the substitute role on the form. A substitute sees the class they're covering.

Edit the teacher and set them inactive. Their history (who taught which class when) is kept, so past records stay intact.

1. From the top menu, click Students.
2. Click + Add Student.
3. Fill in the name, grade level, and any other details (student number, date of birth, address, health or special-needs notes).
4. Click Save.

There's no parent-email box here — a parent's contact lives on their own portal account, which you invite separately.

Open the student on the Students page, choose Edit, change the grade level and save. (At year-end, promotions happen automatically when you close the year — you don't need to do this by hand for everyone.)

Edit the student and fill in the health/special-needs fields, then save. These are kept with the student's record.

On the Students page, use the search box and the grade and status filters to narrow the list.

1. Open Students (admins) or your roster (teachers).
2. On the student's row, click Invite Parent (or Invite).
3. Enter the parent's name and email, then Send Invite.

The parent gets an email with a link to set their own password. Both the office and the teacher can send invites — often the teacher has the family's email.

On the Students page, use the Bulk Invite option to send portal invitations to many parents together — handy at the start of the year.

While a parent hasn't set up their account yet, re-send the invitation from the same row action on the Students page (or your roster). Note the invitation link expires after 48 hours, so generate a fresh one if it's older.

A parent's email address is also their login, so treat it carefully. The safe path:

1. If the parent hasn't finished setting up, simply send a fresh invite to the new email address.
2. If they're already active and just can't reach their old inbox, have them use Forgot password? — but that emails the old address, so it only helps if they can still receive there.

On the student's row (Students page or teacher roster), use the Email action to reach the parent. From the teacher side this starts a message thread the parent can reply to in their portal.

1. From the top menu, click Classes, then Create Class.
2. Give it a name and pick the teacher.
3. Under Grade Levels, check every grade the room covers — a single room can span several (for example K, 1, 2, 3).
4. Click Save.

On the Classes page, use the Enroll Students action on a class row. Tick the students from the searchable list and save. For the big enrollment night, use the enrollment wizard instead (see below).

Use Edit Class and choose a new teacher. This keeps the history of who taught the class when. To add a co-teacher or substitute with their own start/end dates, use the Manage Teachers option on the class.

1. From the top menu, click Subjects, then + Add Subject.
2. Type the subject name.
3. Under Grade Levels, check only the grades that take it — so a grade-7 subject never appears for a kindergartner.
4. Click Save.

1. Click Gradebook in the top menu.
2. Choose the subject from the dropdown (only your class's subjects appear).
3. Use the week navigation to reach the week you want.
4. Type a score into a cell — Daily, Quiz or Test — like a spreadsheet.
5. Click Save all grades.

1. Click Attendance in the top menu.
2. Everyone starts as Present, so you only change the exceptions — pick Tardy, Half Day, Absent or Excused for the students who need it.
3. Click Save All Attendance. (You only need the page at all if somebody was away — every student is recorded present before the school day starts.)

Tardy counts as a full present day (the student was here, just late), so it doesn't lower their attendance rate; a half-day counts as half. The totals feed the report card's attendance summary and the parent's attendance calendar.

Two ways: on the Attendance page, use the week arrows to go back to that week and change the day. Or, from a student's attendance calendar in Reports, just click the day — it opens that week in the attendance grid ready to fix. Change the status and Save.

You can go back as far as the start of the current school year. A year you have closed is a finished record and can't be changed — see “Can we change something in a year we've closed?”.

• To change a score: type the new number over the old one and Save all grades.
• To remove a grade: clear the cell (delete what's in it so it's empty) and Save. It goes back to a dash (—), which means "no grade" and does not count against the average.
• Put it in the wrong column (Daily / Quiz / Test)? Clear that cell and type the score into the right one, then Save.

From your student's record you can log a behaviour report — positive, negative or neutral — with a category, a description and any action taken. You can also keep private teacher notes about a student that only you see.

Averages are rounded down — never up. A 91.9 shows as 91, and a score is never bumped up over a letter-grade line it didn't actually reach. By default report cards show whole numbers; if you'd rather show one or two decimal places, change it under Settings → Grade Settings → Report Card Numbers. (So a 99% is shown as 99 — it is never rounded to 100.) The letter grade next to each score comes from your grading scale.

1. Click Behaviour in the top menu.
2. You see one marking period at a time — your class down the side, the school’s items across. Use the arrows to move between periods, or Back to today to return.
3. Give each student a mark. On a phone you get one student at a time with the levels spelled out in full.
4. Save.

An amber number beside Behaviour in the menu means a period has nothing recorded yet. Anything you leave unmarked prints blank on the report card — never as a zero.

Yes — both pages are built for it. A week of the gradebook is fifteen columns wide and a phone shows about four, so on a phone you get one day at a time: tap the day along the top, pick Daily, Quiz or Test, and your whole class fits on one screen. Nothing scrolls sideways, and the number pad comes up instead of the letter keyboard.

Attendance works the same way, and the save button sits fixed at the bottom so it can’t drift off the screen. On a computer or a large tablet you get the full week grid exactly as before.

They count what hasn’t been done yet, so you can see it without opening each page.

• Gradebook — school days this term with no grades recorded for your class in any subject.
• Attendance — school days with nothing recorded.
• Behaviour — marking periods with nothing recorded.

They disappear at zero. The grids themselves show the same gaps as amber marks on the day headings.

1. Click Events in the top menu (teachers: More ▾ → Events).
2. Click + Add Event.
3. Enter a title, pick a date, and choose the event type. Add a location or description if you like.
4. Click Save.

The event appears on the shared calendar — in list or month view — and is visible to staff and to parents (for their child's grades). Teachers can add their own class events and edit the ones they created.

Add a calendar event and choose the type Holiday (for a closed day) or Half Day (for early dismissal). For a break that spans several days, set an end date. Those days then show up in the teacher's attendance grid, and a holiday is left blank rather than pre-filled as present. It's easiest to add these at the start of the year so attendance is right all year.

Open Event Types (in Settings), click + Add Event Type, give it a display name and pick a colour, then save. Events of that type show in that colour on the calendar.

Open the event and use Edit or Delete. Administrators can change any event; teachers can change only the events they created (others show as view-only). Student birthdays are added automatically and can't be edited.

Create a permission slip (field trip, technology use, media release, medical or other), choose whether it goes to the whole class or specific students, and set a due date.

To see whose hasn't come back: open the slip's View responses — the ones still outstanding are listed first, under a heading like 3 still to come back. Your Students roster also carries a dot per child: green once it's returned, red if it hasn't (hover to see which slip and when it's due), and a red ✗ if the parent declined. The parent's phone and email are on the same row, so you can chase them there and then.

Open Communication ▾ → Messages in your top menu to see your threads with parents. Open one and use the reply box to respond. An unread badge shows when a new message arrives.

In the parent portal, open Permission Slips (or the reminder on your dashboard). Each slip awaiting a response shows an approve/decline form with a signature line and an optional note. Submit it for the right child — no paper to return.

1. Open More ▾ → Conferences and click New Round.
2. Choose the date, the evening's start and end time, and how long each conference runs.
3. You get a scheduling board — one column per class, lowest grade on the left, with the time slots stacked down each column.
4. Drag a family into a slot, or let the board fill itself (next question).

A round is one set of conferences — every family seen once. Most schools hold one each report-card period, so you start a New Round each time rather than adding to the last one. A round can run over more than one evening if it needs to — see “One evening isn’t enough” below.

The scheduler never puts the same family in two places at once — even across different teachers — so a parent with three children still gets a sensible run of back-to-back times.

Click Populate parents and the board fills itself. It places the hardest-to-fit families first — the ones with the most children or the fewest workable times — then arranges everyone else around them, keeping each family's evening tight and never double-booking. You can still drag any conference afterwards to fine-tune it, and anything you placed by hand is left alone if you fill the board again.

Two rules it will not break: a family is seen once in the round, and a family’s conferences all fall on one evening — nobody is asked to come two nights running. If a family truly cannot fit on any single evening it is still placed, but flagged with a ⚠ on the board and named after the fill, so you can see it and sort it out.

The board works it out before you place anybody. If a classroom has more families than the evening has times, an amber panel names the room and the shortfall — for example, “Grades 5-7 has 14 families to see but the evening only holds 8 conferences per room — 6 won’t fit.”

It offers three ways out:

• Start earlier or end later — widen the evening.
• Shorten each conference — more families in the same hours.
• Add another evening — a second night joins the same round, the day after by default and with the same times. Change its date in that evening’s Settings.

Three or four hours is about as much as one teacher can manage in a night, so for a larger school a second evening is usually the honest answer. Add one and the board grows a second table of times underneath the first. Populate parents then fills both — keeping every family to a single evening, and never booking anyone twice across the round.

Click Clear board. It takes every family off and leaves the evenings themselves exactly as they are — dates, times and lengths — so you can Populate parents again from scratch.

It asks first, and says how many conferences are about to come off. If you have already emailed schedules it says that too, because families keep their old times until you send again.

To remove one family, hover their card and click the ×. To scrap an evening entirely — date and all — open its Settings and choose Delete.

When the board looks right, click Send schedules. Each household gets one email listing every child's time and teacher, plus a private link to confirm and note any topics they'd like to raise. The times also appear on the parent's portal dashboard. The evening before, everyone is sent an automatic reminder — you don't have to do anything.

Teachers open their own More ▾ → Conferences page to see their schedule and can request a change to a slot. If the new time doesn’t affect anyone else it simply applies. If it would clash with that family’s meeting in another room, the request goes to that room’s teacher to approve or decline — and the office can step in and settle it if one sits too long. Nothing moves on a family's schedule until the change is approved.

1. Open More ▾ → Volunteers and create a roster — Hot Lunch, Devotions, recess duty, whatever your school runs (the names are yours).
2. Set how often it repeats and on which day.
3. Add your volunteers — grandparents and church helpers included; they don't need accounts.
4. Click Populate to lay the duties across the calendar.

Each duty date also appears on the school calendar (marked read-only, since it's managed here on the Volunteers page).

Every volunteer has a yearly target and a cap. When you populate, duties are spread evenly toward those targets and the leftover shifts are leveled so nobody serves far more than their share. A coverage banner at the top does the math for you — it flags any gaps and tells you exactly how many more helpers or shifts you need. It only ever suggests; it never emails anyone on its own. Reminder emails to volunteers include the phone numbers of whoever else is serving that day, so they can arrange swaps themselves.

Not everything repeats. Make a one-time roster for something like Field Trip Drivers — a single date you fill by hand as families offer to help (adding a driver puts them straight on that date). You can also have the roster count seats instead of people, to track vehicle capacity — "7 of 22 seats" — and tie it to the field-trip event on your calendar.

Every reminder email carries a no-login "I can't make it" link. When a volunteer taps it, they see a short, ranked list of substitutes to ask — the people with the most room left on their own targets — and the office is notified so the slot doesn't quietly go uncovered.

Go to Settings → Enrollment Form → Preview / print. You choose which fields appear and edit the consent paragraph parents sign. Print blank forms for new families, or forms pre-filled with what you already know so families only correct what's changed.

1. From the dashboard, open the Enrollment card (or go to the enrollment wizard).
2. Pick a classroom to see its incoming list.
3. Click a student to check their details against their form and correct anything that's changed.
4. Optionally invite their parent to the portal right there.
5. Click Enroll — the student moves to the enrolled column. There's an Undo if you need it.

Everything saves as you go, so enrollment can span several evenings. You can add a brand-new family from inside the wizard too.

When the final term begins, the dashboard shows Prepare Next Year. The wizard clones this year's classes, subjects and terms as a draft. Reassign teachers who've changed, rename, split or merge classrooms, and confirm subjects and grade settings. The new year starts with a copy of this year's grading setup, which is why editing it there never touches the year you're in.

On the dashboard in the final term, click Close Out the Year. The wizard walks four steps:

1. Download a backup and confirm you have it (the close button stays locked until you do).
2. Optionally export grades to CSV.
3. Open report cards for the whole school — one page per student.
4. Close the year & move students up — see how many students promote and which grade graduates, tick I’m ready to close, then confirm.

Closing promotes everyone a grade and graduates the top class. The year is archived, never deleted — and from that moment it is view-only: its grades, attendance, comments, behaviour marks and class lists can be read and printed but no longer changed. Make your corrections in the weeks before you close.

Only an administrator can close a year.

No — that’s the point of closing. A closed year is a finished record: you can read it, print it and report on it forever, but its grades, attendance, comments, behaviour marks, classes and enrolments can’t be edited. If you try, the app tells you the year is closed rather than saving quietly.

Your window for corrections is the weeks before you close — report cards go home, parents come back with questions, you fix what needs fixing, and then you close.

Yes. A new year starts with a copy of your current setup, and from then on the two are independent. If a teacher wants to weight differently this year — or not weight at all — you change it for this year and last year’s report cards stay exactly as they printed.

1. One student: a teacher opens Reports, picks the student, and clicks Print.
2. A whole class: same page — Print whole class, one page per student.
3. The whole school: the office opens More ▾ → Reports → Report cards and chooses Whole school.

Parents can print or save their own child's card as a PDF from the parent portal. Teacher comments print on the card, and you can put them under each subject or in a right-hand column.

Report cards are included on every plan, including homeschool.

Because it matches the paper card. If your school marks behaviour, the report card prints on one landscape sheet meant to be folded down the middle — grades on the left leaf, behaviour on the right.

If your school doesn’t mark behaviour, there is nothing to put on a second leaf, so it prints as a single upright page as before.

That’s your call, and the app makes sure it’s an informed one. Before you print, an amber note on screen lists any student with a marking period left unmarked. It doesn’t appear on the printed card and parents never see it.

A blank prints as a blank — never as a zero — so an unmarked period doesn’t count against the child.

From the dashboard, open Year Reports and pick a year. The report shows total enrollment, a breakdown by grade and class, the school's average, averages by grade and subject, an attendance breakdown and an honor roll. Use Print for the board.

1. Open Reports and generate the student's report card.
2. Scroll to Report card notes. There's a box for each subject, plus an overall comment.
3. Choose whether the note is for a single term or the whole year, type it, and Save notes.

The comment prints on the report card and appears in the parent portal. Clearing a box removes the comment.

A teacher prints their own room from Students → Print roster.

The office gets the full version from More ▾ → Reports → Class & trip roster:

1. Tick the classrooms that are going — the others stay behind.
2. Give the sheet a title, e.g. Zoo field trip.
3. Type your checkpoints, separated by commas: Leaving school, Leaving the park, Leaving the museum, Back at school. Each becomes a tick column, so a child is counted at every stop.
4. If parents are driving, ask for blank car sheets — a page per car with a driver line and numbered spaces the driver fills in at the kerb.

A teacher prints their own class register from Attendance → Print register — the month currently on screen, weekdays only, already filled in with what's been recorded. It doubles as the paper backup if the system is ever down.

The office opens More ▾ → Reports → Attendance summary, picks a date range and (optionally) some grades, and gets one row per student with their totals and an attendance rate.

More ▾ → Reports → Transcript, then choose the student. It lists every year they attended, the subjects and averages for each, and a signature line for the administrator.

Open More ▾ → Reports → Grade averages (teachers reach it from their own Reports page). Each subject shows the class average for every quarter. Click a subject and each student's own numbers unfold underneath.

Export to Excel gives you a flat table you can pivot — one row per student, subject and quarter, with the class and teacher on each row so you can slice by them. The workbook has a How to tab that walks you through building a PivotTable with slicers.

More ▾ → Reports → Teacher certificate of thanks, then pick the teacher and the year. It names the grades they taught, the subjects, and how many students they carried. It prints landscape onto your own bordered stock, like the graduation certificates. You don't have to wait for the year to close — preview or test-print at any time.

More ▾ → Conferences, then Print on the evening’s heading. It opens the master sheet for that evening — every room, in time order — for the office door. If the round runs over two evenings, each has its own Print, so you get one sheet per evening. The same sheet is also at More ▾ → Reports → Conference schedule, where you pick the evening from a list. Teachers print their own evening from their Conferences page.

More ▾ → Reports → Volunteer roster and pick the roster — it prints for the notice board, with a blank column to note who actually served. If the volunteers are driving a field trip, add car sheets and your checkpoints, and each driver gets a page to tick their carload off at every stop.

From the year report or dashboard, follow the link to Graduation certificates for that year — one per graduate, ready to print onto your own bordered certificate stock. An accolades toggle can add years attended and overall average, or leave the certificate plain.

Open the invitation email from your school and click Set Up My Password. Choose a password, and you're signed in to the portal. If the link has expired (they last 48 hours), ask the school to re-send it.

If you have more than one child at the school, a student selector sits at the top of the portal. Choose a child to view their grades, attendance and messages.

In the parent portal, open Grades for the full report card — grades by subject and term with the year average and an attendance summary — and Attendance for a calendar with monthly stats. You can print the report card.

Once your school sends the schedule, you'll get an email and a Your Conference Times card on your portal dashboard — each child's time and teacher in one place. Use the confirm link to let the school know you're coming and to jot any topics you'd like to discuss; the card shows whether you've confirmed yet. The confirm page always lists all your times for that round, so if the school has had to spread your family over two evenings you can see and confirm both together.

1. On your sign-in page, click Forgot password?
2. Enter your account email and submit — you'll see a reassuring confirmation either way.
3. Open the reset email and click Reset My Password (the link points at your own school's address).
4. Choose a new password. The link works for about 48 hours.

This works for every role — administrators, teachers and parents.

Open the account-setup email you were sent and click the link to choose your own password. You'll land on your school's own web address, signed in. If you were given a temporary password, you'll be asked to set your own before continuing.

1. Sign in to the super-admin portal and click Schools.
2. Click + Add School.
3. Enter the school name, its subdomain (which becomes the school's web address) and address.
4. Click Save.

Then add the school's first administrator on the School Admins page — they're emailed a link to set their own password.

On the super-admin School Admins page, choose the school in the filter, click Add School Admin, and enter their name and email. They're emailed a setup link — no password is typed.

In the super-admin Backups page, use Backup Entire System for a full snapshot of every school, or download a single school on its own. Backups also run automatically every night.